Suspended account

You are viewing a static copy of the old 2DBoy forum, which closed in 2010. It is preserved here for historical interest, but it is not possible to reply to topics. For more recent discussion about World of Goo, visit our new forum.
Suspended accountmaciek_folta12/23/2008 - 13:08

Hello.

I have a problem. Yesterday I bought the full version, but when I klicked on a link given in the mail I had received from 2D Boy, there was a message on the page

Quote:
This Account Has Been Suspended
Please contact the support department as soon as possible, and please have your site name ready.


What should I do?

Re: Suspended accountdavidc12/23/2008 - 14:05

This seems very much like you're somehow getting the (really old) bluehost server.

Try replacing the URL in the e-mail as follows:

http://www.worldofgoo.com/dl2.php?lk=[your secret numbers]

becomes

http://174.133.168.211/dl2.php?lk=[your secret numbers]

Re: Suspended accountohn03s12/23/2008 - 15:24

Did you the mailbot friend: http://worldofgoo.com/manualEmailBot.php

It can send you a new link :)

Edit: I think the person above me is right. Link to the F.A.Q.:
http://2dboy.com/faq.php

Quote:

 
blog | who are you, 2dboy? | games | leaderboard | f.a.q. | forum | contact


F.A.Q.

Is there a free demo I can get dirty with?

Yes!  You can get the demo here.  There's also a demo available on Steam.

I purchased the game on your website but haven't gotten a download link.  Where's my goo?

Several things could have happened....

    * Sometimes the confirmation email ends up in your  spam folder. Check and see if it's there.  You can also have the download link re-sent to you by entering your email address here
    * If you paid through paypal with an e-check, those take a few days to clear and you'll get the download link as soon as paypal processes the payment (log in to your paypal account and see what payment method you used)
    * Mysterious cosmic rays might have affected your payment.  If your payment has cleared and you checked your spam folder and still don't have your goo, send us an email and we'll take care of you

My download link does't work - I can't access worldofgoo.com?

This is a DNS problem. We recently changed servers, and it's shameful how long it takes DNS to propogate to some locations! In the meatime, simply replace "www.worldofgoo.com" with the ip address "174.133.168.211".


Last modified Tue, 12/23/2008 - 17:50 by ohn03s
Re: Suspended accountmaciek_folta12/24/2008 - 03:37

Thank You very much for Your help. The link seems to be OK now and it's downloading now.