can get audio but no picture on Mac version

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can get audio but no picture on Mac versionjenlisle02/28/2010 - 22:10

downloaded about 3 weeks ago and now can't get the game to load properly.  screen goes black with diagonal grey rectangles.  i can hear the audio loading and playing but can't get the picture.  tried just reloading, still same problem.  tried deleting and reloading and still starts up the same way.  any ideas?  my son loves to play, spent $20 and less than 3 weeks later i can't get it to run.

Re: can get audio but no picture on Mac versionGMMan03/01/2010 - 15:04

Do you know if you did anything to cause the problem? Also, please attach your crash.log file so we can further diagnose it (if it exists, of course).

Re: can get audio but no picture on Mac versionGMMan03/01/2010 - 19:02

BTW, did you completely reinstall WoG, including support files? I heard it doesn't keep everything in its .app folder. Just make sure you don't delete your profile.