Fatal error when I start World of Goo?

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Fatal error when I start World of Goo?Jonnie10/19/2008 - 19:14

Exception: Access Violation (code 0xc0000005) at address 00488A03 in thread FC4
Module: WorldOfGoo.exe
Logical Address: 0001:00087A03

That's the first paragraph of a very long fatal error message.  The screen goes black and my cursor goes to the center of the screen, the resolution changes, but the second i move my mouse it closes everything, including the fatal error box.  I had to use alt+tab to look at the error box.  Any idea how to fix this?  This is just the demo, by the way.  I want to try it.  Any help would be appreciated.

Re: Fatal error when I start World of Goo?Jonnie10/19/2008 - 19:29

Also, i've never had the game successfully work.

And I tried uninstalling and reinstalling from another site, also.

Re: Fatal error when I start World of Goo?tadpole10/19/2008 - 21:28

[quote author=Jonnie link=topic=507.msg3709#msg3709 date=1224461665]
Exception: Access Violation (code 0xc0000005) at address 00488A03 in thread FC4
Module: WorldOfGoo.exe
Logical Address: 0001:00087A03

That's the first paragraph of a very long fatal error message.  The screen goes black and my cursor goes to the center of the screen, the resolution changes, but the second i move my mouse it closes everything, including the fatal error box.  I had to use alt+tab to look at the error box.  Any idea how to fix this?  This is just the demo, by the way.  I want to try it.  Any help would be appreciated.


i have the exact same problem i bought world of goo on steam and would really like to play it but cant here is my whole error message
Exception: Access Violation (code 0xc0000005) at address 00489093 in thread 1454
Module: WorldOfGoo.exe
Logical Address: 0001:00088093

0013EA30 00489093 0001:00088093 WorldOfGoo.exe
Params: 0015054C 00000200 00000000 01150149

0013EA5C 7E418734 GetDC+6D
Params: 004A88F0 0015054C 00000200 00000000

0013EAC4 7E418816 GetDC+14F
Params: 00000000 004A88F0 0015054C 00000200

0013EAF4 7E42A013 IsWindowUnicode+A1
Params: FFFF04A9 0015054C 00000200 00000000

0013EB14 7E42A998 CallWindowProcA+1B
Params: FFFF04A9 0015054C 00000200 00000000

0013EB3C 4FDF6407 CheckFullscreen+657
Params: FFFF04A9 00000200 00000000 01150149

0013EB68 7E418734 GetDC+6D
Params: 4FDF6040 0015054C 00000200 00000000

0013EBD0 7E418816 GetDC+14F
Params: 00000000 4FDF6040 0015054C 00000200

0013EC30 7E4189CD GetWindowLongW+127
Params: 0013EC60 00000001 0013EC84 01310413

0013EC40 7E4196C7 DispatchMessageA+F
Params: 0013EC60 000007D0 011ED982 0013EC60

0013EC84 01310413 OverlayHookD3D3+B0F3
Params: 0013EF74 0013FB2C 011EDF9C 0013EF74

0013EF74 011EDF1C 0002:0001AF1C TFWAH.dll
Params: 011F05EC 0013EFB0 00000224 0013EFB0

0013F9B4 011C2FF9 0001:00001FF9 TFWAH.dll
Params: 0000000D 004ACF90 00400000 00000000

0013FB38 5F1F000A 0000:00000000 TFWAH.dll
Params: 01006600 0013FD40 00000000 0F5A5ED0


EAX:00000000 EBX:00000000 ECX:0061AE48 EDX:0049AEC0 ESI:00000000 EDI:00000200
EIP:00489093 ESP:0013E974 EBP:0013EA30
CS:001B SS:0023 DS:0023 ES:0023 FS:003B GS:0000
Flags:00210202

Windows Ver: NT 5.1 Service Pack 3 Build 2600


if anyone could help me find the answer or at least point me in the right direction it would be awesome

Re: Fatal error when I start World of Goo?ron10/19/2008 - 21:41

do you guys have any firewall or anti-malware software running?  we've seen cases where that's caused crashes on launch.  in those cases, uninstalling the firewall/antimalware software worked (simply disabling it didn't).  also, if you have more than one computer, it might be worth trying to install it on that one and see if you run into the same problem.

Re: Fatal error when I start World of Goo?Jonnie10/20/2008 - 19:10

Oh thanks Ron, I tried disabling it, but not uninstalling.  I'll try on another computer.  Glad to see I got a response in one day :)

Re: Fatal error when I start World of Goo?tintheman10/21/2008 - 11:35

Just drop by and try to help, right click on the worldofgoo.exe file, pick compatibility, change to run this program in compatibility mode as NT 4.0 and save...it solve the problem for me and I hope this will help for you too...

Re: Fatal error when I start World of Goo?Jonnie10/23/2008 - 17:00

Okay it turns out I don't have another computer to try it on.  Just in case you wanted to know, my antivirus is AVG free and my firewall thingie is ThreatFire.

Re: Fatal error when I start World of Goo?ron11/05/2008 - 13:22

jonnie, threatfire is known to cause this problem.  try disabling it to see if that solves the problem.  if not, uninstall it and the problem should go away (this was confirmed by another threatfire user)

Re: Fatal error when I start World of Goo?Jonnie11/07/2008 - 21:19

Thanks for the confirmation. Disabling it did not help, but so you know, I have given up.  it's not worth uninstalling because my computer often messes up installing stuff, and i'm not risking it.  thanks, though.

Re: Fatal error when I start World of Goo?Magus11/24/2008 - 13:12

According to ThreatFire technical support this is a known issue associated with the DRM software used by World of Goo.  The following is an alternative to uninstalling ThreatFire.  Provided by ThreatFire support:

"As of yet, the only way to solve this issue is to shut down ThreatFire before
playing your game, however this will compromise the security of your
system. In order to shut down ThreatFire, you must hold ctrl and
right-click on the tray icon, selecting "exit." then, in a run command,
type "net stop threatfire" and this will shut down ThreatFire, instead of
having to uninstall."