Problem with text display after windows update and other common sw updates

12 replies [Last post]
Joined: 11/22/2011

Hello,
WOG was working very well on an old Dell laptop under XP with a graphic card S3 Savage pro DDR.
But 2 weeks ago, after a manual windows update to apply the optional updates and other updates like flash plugins, the text became corrupted on all screen. Some characters are replaced with opaque squares, exactly like in this picture from the thread "help me please the text is not good" :
http://goofans.com/forum/world-of-goo/general-discussion/1775
http://img84.imageshack.us/img84/2702/problemme.jpg

Multiple reinstallations, even with manual removal of the remaining files after uninstall (both in the user profile and in C:\Program Files does not change anything. Also applyed the last DirectX update and checked that the s3 driver is the latest available for this old chipset.

I don't this is a thermal problem as suggested in the quoted thread because it is perfectly reproductible, with exactly the same characters garbled. Any idea ?

Joined: 07/08/2011

World of Goo uses images for fonts, so those images or the xml descriptions could be corrupt, or modified. Probably a bad source. If you pirated, your source was bad, but else let us know where you got it from and we'll try to help the best we can.

Joined: 11/22/2011

RedTheGreen wrote:
World of Goo uses images for fonts, so those images or the xml descriptions could be corrupt, or modified.

Yes I know, I found the description of the way the fonts are handled. I already checked that at least some of the .png files are correct by viewing their contents.
Moreover, multiple reinstallation did not solved the problem. Maybe there is a font cache somewhere that I did not erase between consecutive reinstallations. After uninstall I always deleted the remaining directory C:\Program Files\World of Goo as well as the application subdir in the user profile (in Local Steetings as far I remember.

RedTheGreen wrote:
Probably a bad source. If you pirated, your source was bad, but else let us know where you got it from and we'll try to help the best we can.

No, it is a legal copy (original CD with its case). It is not my PC, I am trying to help someone since it is me that applied the windows updates 2 weeks ago on her PC. WOG was running fine before that and no longer after the updates. I will ask today where she bought the CD and give you the answer.

Thank you for your help.

Joined: 11/22/2011

RedTheGreen wrote:
Probably a bad source. If you pirated, your source was bad, but else let us know where you got it from and we'll try to help the best we can.

No, it is a legal copy (original CD with its case). It is not my PC, I am trying to help someone since it is me that applied the windows updates 2 weeks ago on her PC. WOG was running fine before that and no longer after the updates. I will ask today where she bought the CD and give you the answer.
[/quote]

The CD has been bought from Amazon UK but we are living in France.
Editor is www.mastertronic.com
The EAN code printed on the case is 5 050740 023192
On the CD : World of Goo / Great Indie Games / RTL / 2D BOY
Copyright RTL Television 2009
I found this link:
http://www.amazon.co.uk/World-of-Goo-PC-CD/dp/B002CVTKB0/ref=sr_1_1?ie=U...

Joined: 07/08/2011

Hmm, should work. Have you tried installing the patch?

Joined: 11/22/2011

RedTheGreen wrote:
Hmm, should work. Have you tried installing the patch?

Yes. Moreover I just got the CD from my friend this morning and tryed it on one of my very old XP computers: WOG run perfectly, and I even find the way to make it display in french by modifying manually the configuration file. I am currently reinstalling Window XP on an older computer to try but I don't think that it will be different because WOG was running without problem on the PC of my friend before I did some system updates.

I will try to trace the startup to find which files are accessed but maybe I would save time if anybody know if there is a cache somewhere for the fonts or not ...

Joined: 01/07/2010

Reinstall Wog... May be the new update block a necesary process for World Of Goo... windows detect the action as potentialy unestable and block it.

My theory

Hey You!
Start the fun and Install the fan made CHAPTER 6: MOON OF GOO

Joined: 07/08/2011

G0o-gle, this guy at least sounds like he's remotely computer-savvy, unlike what you sound like. Tongue Leave this to the professionals.

Joined: 12/23/2010

wog31 wrote:
I am currently reinstalling Window XP

>reinstalling Window XP
>Window XP
>XP
Sorry, I just couldn't help noticing that Big smile

Anyway, from what I've read it simply seems that the Windows update you mentioned is stuffing it up. I don't think there is a font cache or something, because if there was something of the sort (which I doubt either way) then it would retain the information from before the update, when WoG still worked. So even if such a cache existed, I don't think it'd be the culprit.

Most likely it's something along these lines: a Windows update changed the way in how WoG reads the fonts, and now can't do it properly. Because, from what I've been able to deduce, the only difference between your friend's PC and yours is that your friend's has the update. What's more, it worked before the update.

I would suggest either rolling back the update, or waiting until an update comes along that fixes this, although I can't guarantee the latter is gonna happen any time soon.
Alternatively, you could install a Linux OS (something like Ubuntu or Kubuntu) alongside Windows and see how WoG works with Wine. But that's a whole different story Tongue

Joined: 11/22/2011

puggsoy wrote:
wog31 wrote:
I am currently reinstalling Window XP

>reinstalling Window XP
>Window XP
>XP
Sorry, I just couldn't help noticing that Big smile

It will probably end this way, but debugging is one of my prefered games and this solution is like cheating Wink

puggsoy wrote:

Anyway, from what I've read it simply seems that the Windows update you mentioned is stuffing it up. I don't think there is a font cache or something, because if there was something of the sort (which I doubt either way) then it would retain the information from before the update, when WoG still worked. So even if such a cache existed, I don't think it'd be the culprit.

Windows API calls traced with the excellent tool procmon from SysInternal let me think that there is no cache. WOG read a large number of PNG files but I found nothing excepted the user profile located outside its install directory.

puggsoy wrote:

Most likely it's something along these lines: a Windows update changed the way in how WoG reads the fonts, and now can't do it properly. Because, from what I've been able to deduce, the only difference between your friend's PC and yours is that your friend's has the update. What's more, it worked before the update.

I would suggest either rolling back the update, or waiting until an update comes along that fixes this, although I can't guarantee the latter is gonna happen any time soon.

WOG is running without problem on the 3 other PC on which I tested despite there are also up to date. I will compare the trace on all the PC to find a difference but I am rather pessimistic and, as often under Windows, your first suggestion may be the unique solution ...

puggsoy wrote:

Alternatively, you could install a Linux OS (something like Ubuntu or Kubuntu) alongside Windows and see how WoG works with Wine. But that's a whole different story Tongue

I am working on linux computers and even using linux at home, but I am not enough proselyth to replace Windows by Linux on the computers of my friends Wink

Joined: 07/08/2011

You could dualboot.

Joined: 01/07/2010

RedTheGreen wrote:
G0o-gle, this guy at least sounds like he's remotely computer-savvy, unlike what you sound like. Tongue Leave this to the professionals.

CUCUMBER!

Hey You!
Start the fun and Install the fan made CHAPTER 6: MOON OF GOO

Joined: 12/23/2010

wog31 wrote:
I am working on linux computers and even using linux at home, but I am not enough proselyth to replace Windows by Linux on the computers of my friends Wink

As Red said, you could do a dualboot. Actually, that's what I was proposing, I probably should have been more specific.
But if you prefer to do a rollback that's cool. Maybe installing Linux is a bit of a stretch just to get WoG to work Tongue